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Rewind · iOS

Questions, trouble, or feedback? Email support@rewindcamera.io and we'll get back to you, usually within a couple of days. A few common questions below.

How does developing work?

You shoot a roll, then send it to develop — and wait. A roll comes back after some time. When it's ready, open the contact sheet and see every frame for the first time. The look is hidden while you shoot, on purpose.

Why can't I preview, retake, or pick the look?

That's the whole idea. Rewind decides the film character and reveals it only when a roll develops. There are no filters and no do-overs — you take the picture and find out later what came back.

What is Rewind Lab?

Rewind Lab is the membership: shoot without limits, develop faster, unlock member-only film stocks, and receive the Film of the Month — a fresh curated roll every month. There's also a free tier with a few rolls each month. Rewind Lab is an auto-renewing subscription billed through your Apple Account.

How do I cancel my subscription?

Open the Settings app on your device → tap your name → SubscriptionsRewind → Cancel. Your membership stays active until the end of the current billing period. Refunds are handled by Apple at reportaproblem.apple.com.

I reinstalled the app and my photos are gone.

Your rolls and photos live only on your device — there's no account and nothing stored on our servers. Deleting the app removes them, and they can't be recovered. If you have a paid membership, tap Restore Purchases in the app to bring back your Rewind Lab access.

How do I get featured?

Tap "Submit to be featured" on a developed frame. We feature curated community photos on @rewindcamera.io, credited to the Instagram handle you provide. Submitting doesn't guarantee a feature — only curated shots are posted.

Privacy & terms

See our Privacy Policy and Terms. Your photos stay on your device; we never upload them unless you choose to submit one to be featured.

Still need help?

Email support@rewindcamera.io — Rewind is made by a small team and we read every message.